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New Contributor
Posts: 2
Registered: ‎12-12-2010
My Device: Torch
My Carrier: AT&T

Problem registering a app

I have a BB Torch and I have purchased several apps, and then, traded my phone with my carrier for a different color.  Once I done this, I have one certain app that wont work (due to a new pin number on my phone).  I went to the app developer site, and was told to direct all registration questions to blackberry and not the place that created the app itself.

 

I have re-downloaded the app in question (TiltOFF) but when I try and register it with the old registration number, it tells me it is invalid.  I need to know how I get a NEW registration number to work with the new pin for this device.

 

Thanks in advance

 

Tima C Cooke

Forums Veteran I
Posts: 2,077
Registered: ‎10-10-2010
My Device: Priv
My Carrier: Three UK

Re: Problem registering a app

You would need to contact the developers of the app themselves - in this case, looking at App World, would be http://virtualviews.com/

New Contributor
Posts: 2
Registered: ‎12-12-2010
My Device: Torch
My Carrier: AT&T

Re: Problem registering a app

yea i tried that and got the response that i needed to contact app world, and that didnt help either LOL

 

thanks tho... guess i will have to go buy it again