05-04-2013 06:38 AM
I gave my husband my Blackberry Torch.
When I went to setup his email account I ran into a problem.
I go to Setup...go to Email Accounts...and then...nothing.
When I click on the Email Accounts icon...nothing happens.
I did a battery pull...restart...etc...
Where can I go to fix this issue!?
05-04-2013 09:37 AM
Do you have a BlackBerry Data Plan / BIS on your account ! If you already have it , then from your BlackBerry Browser browse to www.blackberry.com/integrate to add / edit your email account .
05-04-2013 09:52 AM
Prince2012's reply is correct.
Just to give you more options, you can also cruise over to http://rogers.blackberry.com from your PC browser to add, delete and edit email accounts on your phone. You'll need to contact Rogers for a password to the BIS site but it's nice to have another method available to you.