Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎06-18-2008
My Device: Curve 9360
My Carrier: O2

Problem syncing 9360 with Windows Calendar using version 7.0

Hi. Since downloading BB desktop version 7.0 I am no longer able to sync my contacts, calendar, tasks and memo functions from my Curve 9360 to my laptop using the USB connection. When I attempt to do so I get the following error messages:

'Synchronisation Error - Error while reading field value'

also:

'Synchronisation Error - Error opening data store accessor object'

Also when attempting to configure and sync the MEMO function I get the following error message:

'The organiser applications on your computer aren't supported

Does anyone have a solution to this? Thanks

New Contributor
Posts: 2
Registered: ‎07-02-2012
My Device: 9360 curve
My Carrier: vodacom

Re: Problem syncing 9360 with Windows Calendar using version 7.0

I have the same problem when I want to sync my contacts.

Did you find a sollution?

New Contributor
Posts: 2
Registered: ‎06-18-2008
My Device: Curve 9360
My Carrier: O2

Re: Problem syncing 9360 with Windows Calendar using version 7.0

Hi. No, I had no luck. I'd like to get the previous version back (v.6 ?) somehow. At least that worked fine. But I do not know how. Any ideas?

New Contributor
Posts: 2
Registered: ‎07-02-2012
My Device: 9360 curve
My Carrier: vodacom

Re: Problem syncing 9360 with Windows Calendar using version 7.0

I was fortunate to also had my contacts loaded on OUTLOOK.  No problem when syncing with Outlook contacts!!

New Member
Posts: 1
Registered: ‎07-15-2012
My Device: Torch 9800 Bold 9000 Playbook
My Carrier: T-Mobile

Re: Problem syncing 9360 with Windows Calendar using version 7.0

same problem here, need help. All was fine till i updated the bold9000 to 5.0 and than the same error on all my blackberry syncing devices Torch9800 and the bold9000. Message is in german:"Fehler beim öffnen eines Datenspeicherungs-Zugriffsobjekts" english:"Error opening data store accessor object".

I dont understand how this could happen.

Hall of Famer III
Posts: 57,242
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Problem syncing 9360 with Windows Calendar using version 7.0

Hi and Welcome to the Community!

I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Highlighted
New Member
Posts: 1
Registered: ‎10-08-2012
My Device: tourch 9800
My Carrier: bell

Re: Problem syncing 9360 with Windows Calendar using version 7.0

I have the same problem with my 9800 cleanly starting over is not the answer I've done it. and why would I want to do that when this is my business phone.  Howabout fixing the errors of give back the old program. I wished I didn up date. cuz I hate microsoft out look I like my windows and outlook will not transfer.   

New Member
Posts: 1
Registered: ‎05-26-2016
My Device: Blackberry 9360
My Carrier: AT&T

Re: Problem syncing 9360 with Windows Calendar using version 7.0

Originally had a Curve 8310 had the software onlaptop to sync eith outlook calendar & contacts on windows 7.  Curve 8310 died.  Now, I have a 9360 (7.0 bundle 2408; v7.0.0.586) and it wont sync with old software. WHAT DO I DO? 

Hall of Famer III
Posts: 57,242
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Problem syncing 9360 with Windows Calendar using version 7.0


wilfredjames wrote:

Originally had a Curve 8310 had the software onlaptop to sync eith outlook calendar & contacts on windows 7.  Curve 8310 died.  Now, I have a 9360 (7.0 bundle 2408; v7.0.0.586) and it wont sync with old software. WHAT DO I DO? 


Hi and Welcome to the Community!

 

Well, for starters, you could expand on "it wont sync"...any error messages perhaps? Please remember that we can't see you, and guessing is a potentially dangerous thing to have us do.

 

Beyond that, you could try the things already discussed in this thread and those to which it links...I suspect perhaps that the solution you need is already here, just waiting for you to read/try it.

 

Good luck and let us know!!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................