07-25-2012 06:22 PM
Since the last software update (to v 126.96.36.1998) my Blackberry is not syncing entires made on it to my Outlook calendar despite the Desktop settings being for 2-way sync. Desktop gives a message saying that some entries may not sync properly because of a 'problem with my settings' but I cannot find out what that problem might be. It was all working perfectly until now.
07-31-2012 06:25 PM
To resolve this synchronization issue, please try resetting the synchronization settings in the BlackBerry® Desktop Software then reconfiguring synchronization and testing again. In the BlackBerry® Desktop Software with your BlackBerry® Curve™ 9300 smartphone connected, please select Organizer. Then under Synchronization Settings, click Reset Settings. If this does not resolve the issue I would advise uninstalling the BlackBerry® Desktop Software then reinstalling it and testing. This KB article provides the steps. "How to perform a clean uninstall of the BlackBerry Desktop Software" http://bbry.lv/HVraPb
Hope this helps.
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