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BlackBerry® OS Smartphones

New Contributor
Posts: 7
Registered: ‎11-15-2008
My Device: Not Specified

Problem syncing folders with new Bold

I have a bold that is connected to our work outlook via BES.  With have the most current with SP6. My BB was activated and did it's initial sync over the air.  Installed DM 4.6 after that. Here is my problem and question:

1. The contents of my Inbox folders on the server did not sync (new mail filed to them does show up).  Is there a better activation procedure my IT guy and I can follow to get all of the mail in my folders?

2. The initial activation did not get all of the mail in my inbox (only went back about a week)

I have read in other forums that BB deals well with mail as it comes in but does not "really" sync as my old (and glad to get rid of it) Windows mobile device did.


I was just wondering if there was a way to do the initial activation that would get me all of my current data from outlook?  I am willing to start over as all data is on outlook and I have not set up much BB customization


Outlook = 2007

Desktop manager = 4.6

BB os =