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New Contributor
Posts: 4
Registered: ‎08-02-2011
My Device: 9300
My Carrier: vivo

Problem to access BlackBerry World / Tunein radio / Google maps without BES or BIS plan

Hello,

The question is: How access this apps without restart the device? There is another way, faster than restart the device?

 

 

I can access this apps ( BlackBerry World, Tunein radio, Google maps, Facebook), but it's necessary restart the device before.

 

Device info

Carrier: vivo (Brazil)

Model info and OS version: 9300, OS 6 (v6.0.0.534)

I have a geric internet plan. With this plan, it's impossible register in the wireless network.

 

Thanks in advance!!

Forums Veteran I
Posts: 1,816
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Problem to access BlackBerry World / Tunein radio / Google maps without BES or BIS plan

Hello igorfronza

 

You must have a data plan

When accessing the application that you referred to some error occurs
You should not restart the computer in order to access these app

 

Regards...

 


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New Contributor
Posts: 4
Registered: ‎08-02-2011
My Device: 9300
My Carrier: vivo

Re: Problem to access BlackBerry World / Tunein radio / Google maps without BES or BIS plan

I have a data plan, but not BIS or BES. I have a data plan for a normal phones.

 

When I access the applications appear the follow, see picture below:

 

This message appear when I'm using 3G or wifi.

After restart the 9300 device the apps works.

To be clear, I did not restart the computer I restart the phone.

 

There is another way to work this apps without restart the phone?

Forums Veteran I
Posts: 1,816
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Problem to access BlackBerry World / Tunein radio / Google maps without BES or BIS plan

Friend fijate well in the picture
You edge signal thus no internet access tedras with BbWorld
You must have a data plan or BIS to lift to EDGE here you can browse without problem.
If you are on 3G but maybe not out Blackberry logo
You must have 3Goriginal.png and surf logo problem.

 

Regards.

 


  • Response you like me? Want THANK? Click like.jpg
  • If it was the SOLUTION click "Accept as Solution"!
  • #bbm.original.png4LL original.png  #ichooseBlackBerry10 @Gutijose14

 


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problem to access BlackBerry World / Tunein radio / Google maps without BES or BIS plan

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?



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