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04-11-2013 04:25 AM
I have a problem with BB Protect, if someone can help me. My BB 8520 was stolen a few months and from that time on i keep trying to transfer my infos saved with BB Protect in another phone. Can someone help me with this? Should I access my BB Protect account from my new phone and download the information from there? And if so, how could I do that?
04-11-2013 10:44 AM
Hi and Welcome to the Community!
This KB contains the relevant instructions:
04-11-2013 11:03 AM
the problem is that i can`t log in my other account in the new phone. when I try to connect to the account it tells me that the account already exist and that I have to create a new one
04-11-2013 11:22 AM