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New Contributor
Posts: 2
Registered: ‎01-12-2012
My Device: BB 9800
My Carrier: Orange
Accepted Solution

Problem with Apps download

Hello, I am the new owner of a BB Torch 9800.  I have a BB ID and Orange is my provider.  I have BB App World and I have re-installed it twice.  

 

When I try to download an App I get onto the App site (I think so anyway) but all I find is information about the App I am trying to download, and three options for 'sharing' it.   I do not want to share!  I just want the App! There is no download button that I can see.

 

I'd be grateful for advice.

 

Howard

 

 

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problem with Apps download

Up at the top of the screen, you should see an arrow up, click on it.

Some times the download button is hidden at the top if you've scrolled down on the screen.

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New Contributor
Posts: 2
Registered: ‎01-12-2012
My Device: BB 9800
My Carrier: Orange

Re: Problem with Apps download

Many thanks. Problem solved.

 

Howard

Highlighted
Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problem with Apps download

You are very welcome.

Good luck.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code