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New Contributor
Posts: 2
Registered: ‎09-28-2012
My Device: Blackberry Curve 8520

Problem with BB Curve 8520

Hi  everyone,

my Blackberry keypad stops work!

What can I do to resolve this problem?

 

 

 

 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problem with BB Curve 8520

Hi Medea

 

Welcome to the Community,

 

First advice is always a Battery Pull Restart like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot.

 

 

 

Prince

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___________________________________________________________________________

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New Contributor
Posts: 2
Registered: ‎09-28-2012
My Device: Blackberry Curve 8520

Re: Problem with BB Curve 8520

Thank you  Prince but I tried battery pull 4 or 5 times but nothing.

 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problem with BB Curve 8520

Hi Medea

 

 

                      So battery pull was unable to resolve the problem.But can you confirm have you installed any apps recently.If yes try to boot your device on safe mode and see it it works.

 

KB17877  How to start a BlackBerry smartphone in Safe Mode

 

 

Let us know.

 

 

Prince

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Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

___________________________________________________________________________

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Regular Contributor
Posts: 117
Registered: ‎08-28-2012
My Device: curve 8900
My Carrier: XL

Re: Problem with BB Curve 8520

I dont know why your keypad become stop , can you explain??
do you have checked all keypad??
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problem with BB Curve 8520

 


                mart365 wrote :

                                                 I dont know why your keypad become stop , can you explain??
                                                 do you have checked all keypad??

 


 

Hi mart 365 if OP knows the reason see should have solved by herself / himself why should he or see post a thread.

 

 

 

Prince

 

_______________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.