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New Member
Posts: 1
Registered: ‎10-09-2008
My Device: Not Specified

Problem with BB messenger

I am facing a problem with my BB Messenger.

My company has a BB server. I can contact all members using BB messenger, but I can cannot contact on BB messenger other members in my contact list having hotmail.com or any othet email ID. When i send the message to them it comes a delivered on my device, but they are not receiving my message at all.

 

Please assist

Super Contributor
Posts: 388
Registered: ‎04-01-2008
My Device: 9850 Torch
My Carrier: Sprint

Re: Problem with BB messenger

It sounds like your company is restricting external BBMessenger contacts via the IT Policy.  BBMessenger can be restricted so it can be used within the company only, and not with anyone outside the company.

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Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Problem with BB messenger

ask for that friend their PIN number and try to send an invite with the PIN and not the email.



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