02-25-2013 09:19 PM
03-04-2013 12:23 PM
Welcome to the BlackBerry Support Community.
Thank you for your question regarding the issue you are experiencing with BBM.
Can you please clarify what happens when you try to use BBM currently? What happens? Do you receive any error messages?
Have you tried reinstalling the application once again by going to www.blackberry.com/bbm on your device browser?
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03-04-2013 08:02 PM