08-21-2013 01:33 PM
Sorry but I don't find any reason for BlackBerry Maps to not work with your present status ! If you have an active BIS and able to use BBM , emails etc then those map application should also work , You should call your Carrier for formal support regarding issue .
On Manage Connection > Service Status > BlackBerry Internet Services = what is the status ?
08-21-2013 03:23 PM
Manage Connection > Service Status > BlackBerry Internet Services = Connection - Not Connected
But those status shows that you don't have or currently connected to any such data plan which allow BBMaps or any GPS based application !
Are you sure you're able to use BlackBerry Messenger right now ?
You have to contact or call your Carrier to RE-CONFIRM if they added BlackBerry Data Plan also known as BIS in your account . Can you do that
08-23-2013 03:05 PM
Good luck and keep us updated with your progress !