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BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎06-18-2012
My Device: 9900 Bold
My Carrier: vodafone (GER)

Problem with BlackberryID

I have a bold 9900 smartphone and since a few months, I can't access my blackberryID. I have reset my password several times, but the problem seems to be the user name. My user name, which I had set up several years ago with my first blackberry, was just a name. Now, when I enter the Blackberry ID on my Bold 9900, it asks me for an email address as username. I have only one email address in connection with my blackberry and this doen't work.


Please can anybody help????



Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problem with BlackberryID

No, your BlackBerryID username is actually the email address.


I suggest that you just stop and create a totally new BlackBerryID.

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Posts: 23
Registered: ‎05-25-2012
My Device: Bold 9900
My Carrier: no

Re: Problem with BlackberryID

Contact your service provider ,,{Vodafone}

New Contributor
Posts: 4
Registered: ‎06-18-2012
My Device: 9900 Bold
My Carrier: vodafone (GER)

Re: Problem with BlackberryID

...I did, but they have no solution because the BlackberryID user name is managed by Blackberry servers only