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New Contributor
Posts: 5
Registered: ‎06-11-2009
My Device: Not Specified
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Problem with Facebook app 1.6

I wonder if anyone could help. I have recently (yesterday) upgraded my Blackberry Pearl with version 1.6 of Facebook and now can now longer log into the application on my phone due to the following error:

"Could not connect because a data service is not available. Please try again later. If this continues please contact your service provider for support."

 

This is a work provided handset, so uses enterprise server, but version 1.5 used to work fine, and things like msn messenger and the myspace application also work. I have re-installed a number of times and followed up with the battery pull. Is there anything else I can do? Or does anyone know where to get version 1.5 so I can rollback to that?!!

 

Thanks,

 

L

New Contributor
Posts: 5
Registered: ‎06-11-2009
My Device: Not Specified

Re: Problem with Facebook app 1.6

OK - this has been fixed!! Contacted Vodafone and they told me that my BlackBerry hadn't been provisioned for internet access. They did something their end, and bingo, application is working like a charm!! Not really sure it was worth all the hassle but there you go.
Hall of Famer III
Posts: 57,542
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Problem with Facebook app 1.6

Excellent! Please do take a moment to mark the thread as solved so that others can more easily find your solution. Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

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