04-10-2014 09:51 AM
i have a problem with my 8520 curve. A lot of the time when i go to use it, it has the wee black square in the middle of the screen ( like the hands going round on a clock ) it reminds me of the internet buffering when you are trying to watch something on your computer. I have tried the battery pulls to fix it have any of you good people any idea how to fix it I would be grateful for any advice thank you.
04-11-2014 02:05 PM
Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
Good luck and let us know!
04-28-2014 02:58 PM
without wanting to appear like the village **bleep** how would i go about doing that stage i appreciate the help you knowledgable guys are giving me
04-28-2014 06:09 PM