Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Visitor
Posts: 1
Registered: ‎10-29-2012
My Device: Blackberry Torch 9860
My Carrier: Vodafone

Problem with connecting headset with my bb torch 9860

Hi

I plugged in my headset to the phone and opened up the media player,strange thing happening,headset sign changing to speaker phone and back again to headset and same thing happening repeatedly,what is the problem  i do not understand plus i am also not able to listen to music through headset,my phone is hardly 23-25days old.

Forums Advisor I
Posts: 628
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: Problem with connecting headset with my bb torch 9860

Did you set the settings? While on the place where you saw it switching push BB Menu button and scroll to options,make your settings there and save as you leave. Hopefully that will fix it.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
Highlighted
New Contributor
Posts: 5
Registered: ‎03-04-2011
My Device: TORCH
My Carrier: ATT

Re: Problem with connecting headset with my bb torch 9860

Get use to it bb dose not take care of their customers I recommend trading it for an iPhone while you are still under warranty when bb support dose if they do call you back they treat you like your stupid
Forums Advisor I
Posts: 628
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: Problem with connecting headset with my bb torch 9860

I disagree with you completely! Last week I was on the phone 3 differnt times for over 15 hours. They treated me with respect, courtesy and patience. Finally they decided the phone had a hardware problem and even though it was out of warranty spoke to VZW on my behalf and VZW finally agreed to furnish me with a refurbushed phone. The only people who were the slightest uncarring was the lady mgr. at the local VZW store where last time the male mgr. on my Storm 1 gave me a replacement Storm 2. So not RIMS fault.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.