02-18-2013 09:15 PM
Hello I downloaded a new theme called slipstream now when the phone restart it froze and keep doing the same not sure how to get rid of it and restore tried connecting it to desktop but still not good any hints???Please
02-19-2013 01:30 AM
Welcome to BlackBerry Support Forums
First boot your device on Safe Mode , you may have to try a few attempts to enter that mode . Once your able to enter Safe Mode delete that particular application from Options > Application > Highlight that particular applcation > press the menu key then delete . finally perform a battery pull reboot , while your devive is Powered On remove the battery wait a min. then re-insert it back . refer to those KB for further help :
KB17877 : How to start a BlackBerry smartphone in Safe Mode
KB10040 : How to view or remove installed application on a blackberry smartphone
Please try it and let us know of your progress.