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New Member
Posts: 1
Registered: ‎02-18-2013
My Device: 8250
My Carrier: Optus

Problem with my 8250

Hello I downloaded a new theme  called slipstream now when the phone restart it froze and keep doing the same not sure how to get rid of it and restore tried connecting it to desktop but still not good any hints???Please

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problem with my 8250

Hello rumbar

 

Welcome to BlackBerry Support Forums

 

First boot your device on Safe Mode , you may have to try a few attempts to enter that mode . Once your able to enter Safe Mode delete that particular application from Options > Application > Highlight that particular applcation > press the menu key then delete . finally perform a battery pull reboot , while your devive is Powered On remove the battery wait a min. then re-insert it back . refer to those KB for further help :

 

KB17877How to start a BlackBerry smartphone in Safe Mode

 

KB10040 :  How to view or remove installed application on a blackberry smartphone

 

 

Please try it and let us know of your progress.

 

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