06-29-2011 03:56 AM
Hi there, i'm new here.
I have a blackberry toch 9800 device since weeks and i cannot use any shortcut key like the "Sounds off button" and the side key. I use the theme of the blackberry Os6.
How come ? Thanks buddy.
06-29-2011 04:19 AM - edited 06-29-2011 04:20 AM
Hi and welcome to the forums!
Here is the list of shortcuts from the user guide on the Torch 9800
I would start with a battery pull reset:
KB02141How to reset a BlackBerry smartphone
No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
06-29-2011 04:49 AM