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10-01-2012 06:45 AM
I have a problem with my Bold 9700.....browser dosent open if i click the icon and there is no problem with others.
I have tried re-installing the software, upgraded the OS but i am unable to resolve the same. Soon after the installation it will work for only one time, while being connected on to the computer and if i unplug it, it's back to the same problem.
Does anyone has any suggestion for the problem.
Solved! Go to Solution.
10-01-2012 07:23 AM - edited 10-01-2012 07:23 AM
Please take complete backup of your handheld, then On computer Go to C: drive > Programme files > common files > research in motion > app loader > loader.exe. Double click on loader.exe and follow the instruction carefuly. It will reload your device OS.
10-01-2012 07:40 AM - edited 10-01-2012 07:41 AM
Please find procedure to perform a clean OS reload, share if its not work