Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 3
Registered: ‎01-20-2013
My Device: curve 9380
My Carrier: Orange

Problem with youtube quality

hi,

 

I alway watch video on youtube with my blackberry, in very good quality. But since 3 day, the quality is awful on EVRY video, even the one i watched in good quality 4 day before. I still use my Wi-Fi, and my freebox didn't change.

I would like to know if there is a way to get the high quality back. I was using the mobile version of youtube of course.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problem with youtube quality

Hello tatatatatre

 

Welcome to BlackBerry Support Forums

 

 

Try this and see if that helps . Open your browser > Press the Menu key > Options > Scroll down to Clear Browsing Data ( mark all field within ) then Clear now. Once it done perform a Battery pull Restart like this while your device is Powered On remove the Battery wait a min. then re-nsert it back , after reboot see if resolves your issue.

 

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Highlighted
New Contributor
Posts: 3
Registered: ‎01-20-2013
My Device: curve 9380
My Carrier: Orange

Re: Problem with youtube quality

Thank you for your answer Smiley Happy!

 

It didn't work, the probleme is still here. For information, there is also graphic bug, like some color turning to green, that kind of stuff

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problem with youtube quality

Hi tatatatatre

 

 

                       Are you accessing through your browser or BlackBerry Youtube application ? 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 3
Registered: ‎01-20-2013
My Device: curve 9380
My Carrier: Orange

Re: Problem with youtube quality

Well i tried with the navigator, but also with playerforyoutube, and it doesn't work...

Contributor
Posts: 13
Registered: ‎01-31-2013
My Device: BB 9700 Bold
My Carrier: Lyca

Re: Problem with youtube quality

Any solution yet guys ?