01-04-2013 10:34 AM
01-04-2013 11:14 AM
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Have you rebooted your device after each Installation ? Also On your Homescreen Go to Options > Device > Application Management > can you see those applications listed there?
01-05-2013 04:59 AM
I rebooted my cell phone once after installation all 3 apps. In application management all apps are shown.
If you are able to view those applications on Application Management then try this On your HomeScreen press the Menu key and click on “ Show All Icon“ or “ Unhide Icon “,search for it if you can see it but looks like faded then move your cursor over the icon and press Menu key and click “ “unhide “ Also check your Instant Messaging Folder, or Downloads folder for the application.
If still unable then let us know we will provide another solution for your problem.
01-09-2013 05:37 AM
Ok then first Uninstall your all three applications i;e Facebook , App world and BBM from your device. Uninstall those in this manner :
On your Homescreen Go to Options > Device > Application Management > Scroll down and highlight BlackBerry Messenger> press the menu key then delete it .Once deleted perform a battery pull restart in this manner device Powered On remove the battery wait a min. then re-insert it back . Use the same method and delete facebook and app world from your device.
To download app world : From your BlackBerry Browser browse to or click on this link to http://mobileapps.blackberry.com/devicesoftware/en
KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 126.96.36.199 to 188.8.131.52
To Download FaceBook for BlackBerry : from your BlackBerry Browser browse to or click at this link
www.blackberry.com/facebook and download and Facebbok then perform a battery as mentioned above.
To download BBM : From your BlackBerry Browser browse to or click www.blackberry.com/bbm and download the latest version of BBM. Perform a Battery pull and see if you are able to view BBM on your homescreen. If you are unable to find BlackBerry Messenger try downloading BBM 6.2 for your device , to download it Browse or Click on
But please remember do a battery pull restart after each application that you install.Also refer to this KB :
KB23968 BlackBerry Messenger icon disappears from the Home screen of the BlackBerry smartphone
Please try it and let us know of your progress.