10-07-2013 01:42 PM
I updated to OS 7.1.0 Bundle 2840 and was having problems with freezing and the battery draining. I spoke to tech support at my carrier, who suggested I wipe the phone and restore (this has NEVER worked to correct a problem with any of the many BBs I've had). I then downgraded back to OS 7.1.0 Bundle 1646 but having the same problems. The clock comes up every 2 seconds (literally), the phone freezes and the battery dies withing a couple of hours.
Solved! Go to Solution.
10-07-2013 02:37 PM
10-07-2013 02:44 PM
I'm not sure what you mean by how long did I "give it". I did the downgrade overnight. I think I started it around midnight Saturday and didn't touch it again until Sunday morning.
10-07-2013 04:55 PM
10-07-2013 05:03 PM
What did I do? Well, I clicked on the thing that said "downgrade" and it started to reformat. I didn't do another restore because all of the information was still there when it finished the downgrade (and the upgrade as well). I went from one 7.1 bundle to another - not 7.0.
I'm not very technical - is it possible to give me a step-by-step of what you want me to do? Sorry
10-07-2013 06:14 PM
10-07-2013 08:36 PM - edited 10-07-2013 09:49 PM
I took out the media card and restarted without it in and nope, no more constant clock. You're very smart!
So what do I do now? Put the media card back in? I have no idea how to reformat it.
10-08-2013 11:58 AM
Well, a new day and a new problem. The clock isn't contstantly coming up because I took out the media card, but the battery is still draining quickly. Between 8:00 AM and 11:45 AM I hardly used the phone and it went down to about 30%. It was frozen so I did a battery pull and now it's red. Also the phone is getting very hot.
10-08-2013 12:31 PM