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Contributor
Posts: 40
Registered: ‎01-02-2009
My Device: Not Specified

Problems getting to Internet

Hi

 

I've just got a new Torch and am having trouble getting it to access the Internet. I can get to sites like mobile.blackberry.com but anything else fails with an 'unable to find server' errror or similar.

 

I've tried registering from the host routing table and used our carrier portal to force the service books down to the device (which it does) but I still can't browse properly.

 

I've tried with both the WiFi & carrier connection active, just the WiFi and just the carrier but nothing seems to work.

 

I have installed another 3rd party app that uses port 443 to access a internal webserver via the Internet and that seems to be working perfectly. It's just the browser that seems to be having problems.

 

On my other 9000s and 9700s on the same networks (wifi and carrier) there is no such problem.

 

Any ideas what else I should try to get the Torch browsing properly?

 

Thanks