06-14-2011 08:38 AM
I am countering problems in downloading apps from Blackberry App world.
When ever I try to download a app it asks for the blackberry id login password.
I key in the password it says " Error 30601 - Unable to validate the email address and password combination".
Then I click on forgot password, it checks ur email id for password recovery when clicked OK results in the following msg " BB app world is having trouble connecting to BB App World Server. Verify your network connections and try again" Error Id : 30637"
Request help in resolving the above issue
06-14-2011 08:41 AM
Read this Knowledge Base article:
KB24127 The error "Unable to validate the email address and password combination. (Error Id: 30601)" is encountered when logging into BlackBerry App World
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
07-07-2011 03:41 AM