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New Contributor
Posts: 3
Registered: ‎10-06-2010
My Device: Bold 9000
My Carrier: bmobile

Problems loading applications using Blackberry Desktop software

I am using a Blackberry Bold 9000 with OS 5.0.0.681 (Bundle 1137, Platform 5.2.064) and Desktop Software 6.0.0.40 (Bundle 42) on Windows XP. I have about 20 MB of memory available for apps, but I cannot load new applications using Blackberry Desktop software. Now I can remove or unload software with no problem. However, when I attempt to load applications or software that I don't have, the following happens: I can click on the grey cross icon under "Action" to indicate I want the module and status changes to "Pending Install". The apps I want are English UK, Spanish, Supplemental SureType Wordlists for English and Spanish, Blackberry Application Centre, DOD Root Certificates, TTY Support. I then see the following on on the screen: "Update - Uploading Device software -->" "Update - Loading applications -->" "Loading device modules -->" "Loading applications from device - Searching for available device software -->" "Loading applications from device - Read device service information -->" "Loading applications from device - Searching for available device software -->" And lo and behold - the applications are not loaded; they appear as uninstalled in the application list and I can't access them on my Blackberry. During this process the phone does not reboot... previously when changes were made the phone would reboot. My question is, is there a way to force Desktop Manager to load the applications? How can I load the software I want? I have done a wipe and reinstall of apps and OS on my phone; delete and registry clean of my laptop followed by reinstallation of Desktop Software; battery pull and SIM card pull, but to no avail. This is frustrating as I have friends with whom I converse with in Spanish but it isn't my first language so the spell checker is very useful. Any help would be appreciated.
New Contributor
Posts: 3
Registered: ‎10-06-2010
My Device: Bold 9000
My Carrier: bmobile

Re: Problems loading applications using Blackberry Desktop software

I have to add - If I try to close the application, the following shows up: "There are still outstanding changes to your applications that haven't been applied to your Blackberry device. Do you want to exit the Blackberry Desktop Software and ignore your changes?"
New Contributor
Posts: 3
Registered: ‎10-06-2010
My Device: Bold 9000
My Carrier: bmobile

Re: Problems loading applications using Blackberry Desktop software

Problem solved using MCP...!
New Member
Posts: 2
Registered: ‎10-12-2010
My Device: 8330
My Carrier: vz

Re: Problems loading applications using Blackberry Desktop software

What's an MCP... "Microsoft Certified Professional"?

New Contributor
Posts: 3
Registered: ‎10-23-2010
My Device: Blackberry Curve 8520
My Carrier: Fido

Re: Problems loading applications using Blackberry Desktop software

Same problem, after weeks of no problems.

 

Hard reboot of 8520 several times, reboot desktop, tried different USB ports.

 

Intellisync crashes on organizer sync and Destop Manager cannot read applications.

 

Is there a fix?

Highlighted
New Member
Posts: 1
Registered: ‎05-08-2012
My Device: Bold 9000
My Carrier: Mobifone

Re: Problems loading applications using Blackberry Desktop software

I got the same problem. Could you tell me how you fixed it?