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Posts: 1
Registered: ‎06-26-2008
My Device: Not Specified

Problems receiving MMS with Video

I have Alltel (if it matters) and have only had my curve a few days.  When I receive mms messages with video, I am directed to go to axcessmypics.com to retrieve the message.  When I do so, I am only able to view a still of the video.  There is no way to play it.  The video never plays from the message itself.  These videos are being sent from friends, most of whom have verizon, none of whom have a blackberry themselves.  Is there some software I need to have on my phone in order to view these?
Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: Problems receiving MMS with Video

At this point in time Alltel doesn't support MMS messages on their BlackBerry devices. I believe I read somewhere that they will be changing that, but I don't have a firm date.