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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎01-22-2014
My Device: Balck Berry bold 9700
My Carrier: Telekom D1

Problems synchronizing Fotos and Videos



first time in this forum, because I need your support.


After removing the accu from my BB, all Fotos and videos are missing on my phone.


I suspected there were too many fotos stored so I removed all from my computer.

And put back a few of my family :-) And I shoot 2 new ones with my phone.


But during process of synchronizing I get the message, there is nothing to synchronize in the media section.

Creating a new folder on the computer and linking that to the phone did not help.


How can I synchronize fotos and videos again?


Looking forward to your help