Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎09-27-2012
My Device: Bold 9900
My Carrier: Orange

Problems syncing BB Bold 9900 with Outlook 2007



Can someone assist me please.  I'm have problems with my synchronization with outlook.  I am using the Blackberry desktop software version 7.1 (bundle 1149).  A problem keeps occurring where when I attempt to sync my phone with my computer the sync preview shows that it wants to delete calendar entries from my computer when I did not request that.  Is there a way to rectify this issue?





Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Problems syncing BB Bold 9900 with Outlook 2007

Hi LeslielG,


Welcome to the BlackBerry Support Community.

Can you please verify that the appointments being deleted during synchronization are still on your BlackBerry® Bold™ 9900 smartphone? If they have been removed due to the Keep Appointments setting, the synchronization will try to remove them from Microsoft® Outlook® as well. This KB article provides more information on this. "Calendar items occurring in the past are being deleted from the calendar application on the computer" http://bbry.lv/KKQSel


Hope this helps.



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!