Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Contributor
Posts: 2
Registered: ‎01-14-2010
My Device: Blackberry 8900
My Carrier: Vodafone España

Problems syncing Blackberry & Mac Contacts

First of all, I've been using BB for years, for a while I've had an iPhone 4S but back to a BB Bold 9900 cause for my job like it 1000 times more. I really wish BB keeps working and bring us new devices and OS.


That said. Before the iPhone I was using a BB9900, went to iPhone and back to a new BB9900. I was used to sync my contacts from address book on Mac to BB but with the new device Desktop Manager was not syncing at all. Researchng I found PocketMac for Blackberry and gave it a try. It didn't work at all and freezed when syncing.


The guys in PockertMac refund the money and I erased the app. Now, when connecting my BB to the mac Desktop Manager doesn't even recognize the device. I can only use "USB Drive" which shows Blackberry and MicroSD on the Desktop.


Any clue?


Blackberry Bold 9900 OS: 7.1

Blackberry Desktop Software: 2.4.0 (build 16)

Mac OS: 10.8.1


Thank you very much