02-23-2009 04:53 AM
Hi, I have a Curve & am running Windows XP and am having problems syncing with Outlook - everything is fine except contacts syncing from Outlook to the Blackberry.....it used to work fine but I had a problem with the laptop which had to go back to the manufacturer. When I got it back, I reinstalled the desktop software & it hasn't synced properly since. I have tried everything including ensuring that the sync works both ways under the synchronisation settings. Would be grateful if anyone can help.
02-23-2009 10:12 AM
Hi, thanks for the note. the sync operation takes place as normal, it's just that the contacts don't sync...nothing appears to say that there is a problem. the synchronization is configured correctly (i.e. 2 way) but it's just not working.
thanks in advance
02-24-2009 08:47 AM
02-24-2009 11:43 AM
02-25-2009 04:37 AM
Hi, I've just had a look at the contacts folder & noticed that the contacts that aren't syncing have a tick box in the 'journal' column - i tried checking this box & syncing but it didn't make any difference. Those that do not have a tick box in the journal column sync OK.
Hope that helps & thanks again.