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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-11-2014
My Device: BlackBerry Torch
My Carrier: Verizon

Problems w/ Outlook 2010 syncing to my BBC Torch 9850

After an upgrade to MS office 2010, my contacts will not update, nor will my organizer. I've deleted and reinstalled BB desktop software and when trying to sync, I'm will get a Redemption error message. If have no clue what that means. Then another error will pop up that says, No Microsoft Outlook Profile set up. Every seems to be set up correctly.  


I also removed my email from my phone and reinstalled it, and nothing. Not only that, but I can't change my default contact list from my Hotmail to my work email contacts. 


Any insight would be appreciated. I'm ready to by a new phone!