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BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎05-10-2012
My Device: Bold 9790
My Carrier: Vodacom

Problems with 7.1 Software update on Bold 9790

I have been prompted to do software update to 7.1 but everytime I try it gives me error message "Device could not connect to server using Wi-fi" I am not using Wi-fi, I just clicked on the Software update icon as normal. Do I have to use a computer perhaps?
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Problems with 7.1 Software update on Bold 9790

I've done all my software updates via PC with BlackBerry Desktop Software so it's definitely something I recommend.



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