08-09-2011 11:02 PM
1. Is common occurance, that the only way I can fully charge my Blackberry Bold 9700 is when its completely off? So It won't charge when its on.
2. If I take out the battery, because it freezes or acts stupid. I put the battery in. The Red Light stays on for a few minutes, when its off. Than the Red light comes back on. So I put the charger in, and I get a Empty Battery with a Red Cross in it.
3. So I have to switch battery from a previous Bold, which dies in 6 hours. Sometimes that doesn't work. Just last week, took my boyfriend 4 hours to get it turned on.
4. What does a Blinking Yellow Light mean? && Fast Blinking Yellow Light mean? Does it mean on "charging"
Thank you! <3
08-11-2011 06:21 PM
Welcome to the BlackBerry Support Community Forums.
Try to back up and complete a clean reload of the device software and test before restoring any data, the following article will out line the steps on how to do this: http://btsc.webapps.blackberry.com/btsc/KB11320