Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Contributor
Posts: 15
Registered: ‎05-02-2009
My Device: Not Specified

Problems with Blackberry GPS

I have tried getting driving directions using BB Maps. I turn the GPS on and it recognizes my location, then I enter the end address and the BB finds the best route. When I go to view map there is a purple line that I am supposed to follow to the location. After a little while when I go back to the map, after the screen has gone black to save power, the purple line that I am to follow doesnt match up to the streets! Has anyone else had this problem? How do I fix it? Is there a way I can upgrade my software or something, or is there a better map or app out there that works better? Please someone give me some advice. Thanks
Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problems with Blackberry GPS

You didn't say what mapping application you are using? The pre-installed BlackBerry Maps?

 

Try using Google Maps, for free. www.google.com/gmm



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
Contributor
Posts: 15
Registered: ‎05-02-2009
My Device: Not Specified

Re: Problems with Blackberry GPS

Why cant google maps pick up my exact location? I was using blackberry maps...the one that comes standard on the phone. I downloaded google maps but it only  picks my my location within 3800 meters. I have started GPS on the blackberry maps but my position  is still not showing up on the google map. Can anyone help me out? Thanks
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Problems with Blackberry GPS

Who is your service provider?

Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
_____________________________________________________________
Follow NurseBerry08 on Twitter
Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problems with Blackberry GPS

Give it time to refresh your GPS.

 

Google Maps can be exact also, but with 3800 meters, it appears you are using only the cell tower triangulation.

 

Do this:

 

Make certain that you in an area of good signal coverage AND outside with a clear view of the sky in an open area of no tall buildings.

Click Options > Advanced > GPS > Menu > Refresh GPS.

Give it up to 10 minutes to refresh, and try 2-3 times in a row.

Then, go try the Google Maps again.

 

And, to repeat CathLabnurse, who is your carrier?

 

Also, read this:

http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12203&sliceId=SAL_Public&command=show&forwa...



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Problems with Blackberry GPS

The previous above article from the public knowledge base has been cancelled and replaced by the following one :

 

KB11950 How to troubleshoot built-in GPS issues on a BlackBerry smartphone




The search box on top-right of this page is your true friend, and the public Knowledge Base too: