06-05-2012 06:49 PM
Hello fellow Blackberry users! I am having trouble setting up email for blackberry bold 9870. When verifying my password, I keep getting a screen that reads "Sorry, unable to continue your session. Please log in again." I have had a data plan for years and I'm certain my passwords are correct. Please help!
06-08-2012 07:57 AM
Hello millybee16 and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you are having issues with your email settings application on your BlackBerry® Bold™ 9780 smartphone.
To clarify, when you go to the Email settings icon and enter your username and password, this error appears? Or does this error appear when you launch the icon?
Would it be possible to have you private message your BlackBerry PIN and I can investigate this further for you?
06-08-2012 10:59 AM
I am having a similar problem with setup of gmail or any other account it says update failed. It log in my blackberry email setup account but other like yahoo and gmail i am not able to add them. It always says update failed. I tried searching so many forums for this help but no help yet.
06-21-2012 02:52 AM
I am also experiencing such a problem.. The only thing is .. it happened after I've upgraded something..
Also, I don't think I have actually have an ID registered.. =(
I can't get me emails now.. Its pretty hair pulling for me.. Help please?