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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-27-2014
My Device: Bold 9900
My Carrier: Vodafone

Problems with earpiece


I have just been given my son’s old Bold and I am just starting to get used to it.

There is a problem I have and that is with the earpiece.

I am deaf so use a hearing loop that I plug into other devices (tablet, Galaxy Y) to listen only. On the Galaxy I use the phone mic to speak. The loop jack is the standard stereo 3.5mm jack. However I notice the BB earpiece jack is different and have 4 sections divided by three concentric insulators where as my loop jack has 3 sections divided by 2 concentric insulators. The end result is that my loop does not work with the Bold.

Is there an adapter I can buy that will allow me to use my hearing loop to listen but use the phone mic to speak (all at the same time).