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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-08-2009
My Device: Not Specified

Problems with my BB Curve 8310

Can anyone help me out? Recently I've been having problems with my curve. I don't always receive my mms messages, the alarms will go off like i have a picture/video message and nothing's there. my texts get automatically deleted, I don't get all my calls and when I go to the call logs it shows no calls made or received. Anyone know how to fix this problem? I've ran the diagnostic tests as well.

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Problems with my BB Curve 8310

You're facing memory constraints in your device. Due to which MMS are being received in your device but for low memory they were deleted you even see them.


Perform the following steps -

  1. Give a soft reset by removing the battery for 30sec.
  2. Check how much memory is free in your device to Options -> Status -> Free Memory. To view all the database size go to Option -> Status -> click Menu button then select Database Sizes
  3. Delete less frequently used application. To delete go to Options -> Advanced Options -> Applications -> highlight the application you want to delete -> click Menu and select Delete
  4. If you stored your picture in device memory them move them to your media card


Check the below Knowledge Bases -


How to qualify low memory situations on the BlackBerry smartphone


How to maximize free space and battery power on the BlackBerry smartphone


Low memory state according to the File Free field on the Status screen

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