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New Contributor
Posts: 2
Registered: ‎09-21-2012
My Device: Blackberry Bold 9900
My Carrier: Orange

Problems with my Blackberry and Wi-Fi

Hello, I have the Bold 9900 and I've connected it to several different WiFi networks such as University, friends' and at home. However, whilst all the networks connect  and have have a strong signal there seems to be a problem when I use the browser. The Wifi will work for a certian time and then suddenly "cannot find requested server" type error will appear and the WiFi stops working yet still shows signal. Is there a solution for this? I've tried battery pulls, re connecting to the Wifi Network, testing several different networks now

 

 

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: Problems with my Blackberry and Wi-Fi

Hi,

 

First of all, please share your device OS, for OS details please Press (ALT + Shift + h ) simultaneously. It will show you all details, please share Platform and App Version.

 

Second. Open Browser > Menu (BB Sign) > Option > Select All entries under Clear Browsing Data > Click on clear now. (This will erase all history and passwords, if any saved on browser).

 

Then check and observe. 

New Contributor
Posts: 2
Registered: ‎09-21-2012
My Device: Blackberry Bold 9900
My Carrier: Orange

Re: Problems with my Blackberry and Wi-Fi

Platform: 5.1.0.276

App version: 7.1.0.342 (1149) 

 

And I've just cleared the browser

 

Thanks