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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎12-07-2012
My Device: Bold 9790
My Carrier: Digicel

Problems with my Bold 9790

Hi. I´ve tried to upload my OS from the 7.0 to the 7.1

1. Tried through the phone with the update app. And got stuck in SOCIAL FEEDS back up.

2. I did restore the whole thing. And now when i wanna set my email account up. Nothing happens when I press the email icon. I´m really frustrated, cause i use my phone a lot for work, and emails are so important for me. Now i´m screwd up. 

Please I need help for update the software and fix the email problem. 

Thank You So much! 

Posts: 95,504
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problems with my Bold 9790

Read this:

"Error backing up databases" message is generated at Smart Card Options database when backing up th...  


Clear the Social Feeds and Smart Card data per that article and you will be ok.

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