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New Contributor
Posts: 2
Registered: ‎11-13-2012
My Device: 9320
My Carrier: MTN

Re: Problems with my internet and downloads

It's MTN"s "throttling" issue obviously causing all the problems.  Ironically when I took out my current contract with MTN about four months ago, I was sorely tempted to go to another agent who was offering a BB on a R99/month contract, but wasn't prepared to allow me to keep my number and their data bundle was restricted to 25MB a month - so after some discussion with the original MTN agent, who assured me that "everything was covered in this BIS contract, with unlimited downloads!", I simply renewed my existing contract.  How's that for misleading??? 

Posts: 95,139
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problems with my internet and downloads


Apeter wrote:

 so after some discussion with the original MTN agent, who assured me that "everything was covered in this BIS contract, with unlimited downloads!", I simply renewed my existing contract.  How's that for misleading??? 


You ought to be complaining and bringing this greater attention in MTN user forums. Shame.

 



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New Contributor
Posts: 2
Registered: ‎07-13-2013
My Device: 9320
My Carrier: Vodacom SA

Re: Problems with my internet and downloads

Hi,has your internet problem been resolved? Because I'm having the very same problem.