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New Contributor
Posts: 5
Registered: ‎05-31-2009
My Device: Not Specified

Problems with pictures in media player after installing os 5.0

I have recently installed os 5.0 on my storm 9500.


Since then whenever I take a picture and save it to my media card I cannot  find it. However if I do a battery pull and then open pictures in media player it appears.


Has anyone else come across this and how do I get it sorted (without having to do a battery pull every time I take a photo)?



Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Problems with pictures in media player after installing os 5.0



if I were you I would destroy all the media caches.

plug your device to a computer after activating USB mass storage.

in the computer explorer, show hidden files and delete all files named BBThumbs.dat . There should be one in each folder that contains a media file.


then after removing the usb cord, open the media application and let the indexation work (can take several minutes).

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