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New Contributor
Posts: 2
Registered: ‎05-13-2008
My Device: Not Specified

Profile Exception is not working

On my 8330 / Sprint, created a profile exception.  This has worked for me in the past, on my 8830.  The names were added, ringtone selected, and the box checked next to the exception name.  Why doesn't it work?  How can I fix this?

 

Thanks in advance. 

New Contributor
Posts: 2
Registered: ‎05-12-2008
My Device: 8130 Pearl

Re: Profile Exception is not working

I had same problem on my 8130 yesterday and on the screen that has all the profiles and the exception box.  Make sure to check the exception box and then click the menu button on the same screen and click save.
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New Contributor
Posts: 2
Registered: ‎05-13-2008
My Device: Not Specified

Re: Profile Exception is not working

I did save it and did check the box.  Doesn't work.