02-10-2011 11:47 AM
Last week I upgraded my 8900 to 220.127.116.110 OS and since then my profiles haven't been working right. Mainly SMS/MMS. I have set up a few personal "Contact Alerts", like I have always done, but the specific Ring Tones for messages are not working. It follows the specific profile I am on and not the exception I have established that should overwrite the profile being used. I have had no problems with older BB OS!
Here's an example to help better explain the issue:
I have my phone on silent at night but have a specific "Contact Alert" set up for family members that will ring through no matter what. Phone calls ring through fine. It's just SMS/MMS that do not seem to follow the exception "Contact Alert". Make sense??
I have even blown away all my personal contact alerts and started over and have checked each setting over and over - but nothing works......
Anyone have any ideas on what to do and/or have this problem??
02-14-2011 04:54 PM
02-14-2011 11:07 PM
It makes sense what you have stated and did try it --- cleared the "Sound" DB -- Still having the same issue even after setting up a new profile. Phone call followed the contact alert but SMS/MMS messgae did not.
Any other suggestions??