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Visitor
Posts: 0
Registered: ‎01-28-2013
My Device: Curve 8520
My Carrier: Vodacom

Protect bbm chat history from being deleted

Hi Guys
I'm still new here, plz help me, is it possible for me to stop the bbm chat history on a Blackberry from being deleted? Maybe set a password before deletion will take place?
Plz help
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Protect bbm chat history from being deleted

Hi Catman78,

 

There is no such option of setting password for deletion. You can check the below KB article for checking memory leak -

 

  • KB02843 What is the Low Memory Manager feature on the BlackBerry smartphone

 

Alternatively you can save chat history in your media card.  Check the below KB article -

 

  • KB18406 BlackBerry Messenger conversations are lost following an application load process of a BlackBerry smartphone

tanzim                                                                                  
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Visitor
Posts: 0
Registered: ‎01-28-2013
My Device: Curve 8520
My Carrier: Vodacom

Re: Protect bbm chat history from being deleted

So if the chat history is deleted it can't be retreived in any other way again? And I can't stop it from bein deleted?
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Protect bbm chat history from being deleted

No you can't retrieve them. You can stop form being deleted but in that case you need to be careful that your device don't face memory constraints. BlackBerry 8520 have limited memory and hence you need to follow KB 02843.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

Visitor
Posts: 0
Registered: ‎01-28-2013
My Device: Curve 8520
My Carrier: Vodacom

Re: Protect bbm chat history from being deleted

Thanx, but I'm still new with this, that link didn't explain to me how to do it
Highlighted
Contributor
Posts: 14
Registered: ‎01-20-2013
My Device: curve 8520
My Carrier: globe telecom PH

Re: Protect bbm chat history from being deleted

Hello Catman78:
I faced the same problem as well. From the Options menu,which you can access while on the BBM application: press and hold down the button which has the dots on it,its beside your curve's trackpad. Then choose options. There you will find Save Chat History,then choose device or media card.

I hope this helps.

Cheers,
Chrissie

Twitter.com/angelbabe187


Posted from my Curve 8520