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12-22-2012 11:36 AM
So I paid for two apps,
Both of which are now on the uninstalled list of my devices history. I cannot access them and never had them official install on the phone. Why did this happen? Why did I pay for something I never had the chance to use?
12-22-2012 12:03 PM - edited 12-22-2012 12:04 PM
Welcome to Support Forums
Please try clearing App World Cache ,for that :
On your Device Open App World – Go to MY World –
KB24714 : How to clear the BlackBerry App World cache
Then Go to app world and see if you are able to Re- Install.
12-23-2012 01:42 AM
I live in China and no longer have access to appworld using my device. How else can I clear the cache?
In that situation you cannot do anything.All you can do is try contacting the vendor of that apps to whom you have paid.
If App World is currently not available in your country then one advice never buy any paid application Unofficially because you may loss access to those applications on certain situation like Switch to a new Device or sometime even after Wiping or Device software Update.