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New Member
Posts: 1
Registered: ‎09-22-2009
My Device: Not Specified

Purchased SMS Popup Alerts on handheld using Paypal. "My...

Purchased SMS Popup Alerts on handheld using Paypal. "My World" shows "completing Purchase" for the last 2 days. app has not been downloaded.
Hall of Famer III
Posts: 57,562
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Purchased SMS Popup Alerts on handheld using Paypal. "My...

Hi and Welcome to the Forums!

Another user has found a solution to this problem and posted it in these forums...it is to clear the application cache:

1. Open App World

2. Go to My World

3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Storm/Pearl -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

3a. If your BB locks after issuing the cache clear, perform a battery pull reboot

Hopefully it'll work for you!

 

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!



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