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New Member
Posts: 1
Registered: ‎04-19-2011
My Device: Bold 9700
My Carrier: T-Mobile

QR reader/Group Barcode reader doesn't work with new OS6

I've used the OS5 Blackberry Messenger to scan QR codes on my Bold 9700 and it worked great. Upload OS6 and now it just pops back to the Messenger screen. I've tried soft reboots and hard reboots without any success. Any ideas out there?

 

Thanks in advance,

Eric in Phoenix

New Contributor
Posts: 4
Registered: ‎09-29-2011
My Device: Blackberry Z10
My Carrier: Rogers

Re: QR reader/Group Barcode reader doesn't work with new OS6

I am having the same problem.  I recently upgraded my OS from 5 to 6 for my 9700.

 

In 5, I would use bbm to scan a QR code and it would jump me where I needed to go.

 

Now, I hear a beep, but no action.

 

I tried to upgrade bbm, but I could not (no admin rights to PC).  You also cannot remove and then re-install as it is a required application in 6.

 

I also noticed that when I search my gmail, the search field pop up does not appear.  However, when I type something and hit enter, it searches my mail.

 

Quirky behaviour on the OS upgrade, that's for sure.

New Contributor
Posts: 7
Registered: ‎01-18-2013
My Device: 9900
My Carrier: ATT

Re: QR reader/Group Barcode reader doesn't work with new OS6