Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Visitor
Posts: 1
Registered: ‎11-09-2012
My Device: 9700
My Carrier: Orange RO

Question/Help Trackpad 9700...

Hello!
I have a Blackberry 9700. Had it with a broken screen and trackpad (the trackpad had a little dent in it and did not work...just clicked... on OS5).
I ordered a screen, replaced it. The trackpad took a little while to be delivered, from a different source, as a spare part.
Now, I changed the trackpad but it does not work (in the mean time I installed OS6...).
Now here's the problem:
-with OS6 the trackpad does not work, nor clicks, so I can't get past the "this handheld device includes software that is prprietary....bla bla bla...I accept)
-with OS5, it just click, does not work when I swipe...

Now my question is, can I find somehow if it's the new trackpad or is it the motherboard? I checked twice the connectors, I even cleaned them with a little brush...
Under the trackpad it's a thingy like a camera...is that part of the trackpad mechanism?

Sorry for the newbie questions... I thank you in advance for the answers!

Paul I.