Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 5
Registered: ‎12-03-2008
My Device: Not Specified

RE: Default Contact List

Lost all my contacts on Outlook - and even though there are contacts in my "contact" list, none are synchronizing into Outlook. 

 

Went to Options - Device - Advance System Settings - Default Services and I have no "contact list" options there...

 

Please help!

Gratefully,

B. Ricca

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: RE: Default Contact List

Open your Address Book on the BlackBerry, and press the Menu key ? Options.

Make sure the correct Address Book is selected there as the default address book.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎12-03-2008
My Device: Not Specified

Re: RE: Default Contact List

All my Default address contacts are gone. Only my AT & T contacts remain and they won't sync to Outlook.  Any ideas?

 

Gratefully,

B. Ricca

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: RE: Default Contact List

I'd suggest you look over this knowledge base article for review on using the AT&T Address Book.

KB24084Synchronization with the AT&T Address Book in BlackBerry 6

 

Now, your missing contacts... if you open your Address Book and press the Menu key > Filter, uncheck any filters. Do you see any of the default contacts now?

 

Look at Options > Status > Menu key > Database sizes.

Scroll down to your Address Book... what is the size there?

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎12-03-2008
My Device: Not Specified

Re: RE: Default Contact List

Thank you for your help.  When in doubt - check the deleted items!  Found all contacts in my Outlook Deleted items folder and have already synced them back as default contacts into the BB. 

 

My sincere thanks for your thoughts and efforts - I have read and now better understand the AT & T Address Book function. 

 

Very gratefully,
B. Ricca